Wednesday, March 7, 2012

****SPAM:5.6**** Broadband Incident Report : : EDINBURGH NODE 12028: DEGRADED SERVICE : Reference 6659 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 6659   Issue : FINAL  
  Detected Date: 07/03/2012   Detected Time: 16:26  
  Start Date: 07/03/2012   Start Time: 16:26  
  Actual Clear Date: 07/03/2012   Actual Clear Time: 18:03  
     
  Incident Headline: : EDINBURGH NODE 12028: DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a degradation of Broadband Service.
 
  Closure Details: Service has been restored as of 18.03; by completing: a reseat of hardware. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01224012280122901292013122
01312601337013390136001368
0138301387014630147501501
0150501506015610156901577
0158601620016650167401698
017210178601890019121019128
019460282765028388302868650287121
02871280287131028713202871340287138
02871880287954028796402882240288225
0289187028795402879640288224
 
  Duration: 0 days 01 hours 37 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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