Monday, April 2, 2012

Broadband Incident Report : : EDINBURGH AREA : DEGRADED SERVICE : Reference 9865 : Issue 8 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 9865   Issue : 8  
  Detected Date: 02/04/2012   Detected Time: 12:27  
  Start Date: 02/04/2012   Start Time: 12:27  
  Anticipated Clear Date: 03/04/2012   Anticipated Clear Time: 06:00  
  Next Update Date: 03/04/2012   Next Update Time: 00:15  
     
  Incident Headline: : EDINBURGH AREA : DEGRADED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a degradation of Broadband Service.  
  Progress Details: Fault diagnosis is ongoing.  
  Dialling Codes Affected:
01261012920138301397014144
014156014158014161014163014164
0143401475015460156001595
01771019141019143019151019158
019550289447019143019151
 
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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