Broadband Incident Report : : BIRMINGHAM ERX4: LOSS OF SERVICE : Reference 26536 : Issue 1 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	26536		Issue :	1
	Detected Date:	24/07/2012		Detected Time:	01:36
	Start Date:	24/07/2012		Start Time:	01:33
	Anticipated Clear Date:	24/07/2012		Anticipated Clear Time:	01:46
	Next Update Date:	24/07/2012		Next Update Time:	01:46
	Incident Headline:	: BIRMINGHAM ERX4: LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Progress Details:	Loss of all services on erx4. Service auto restored at 01:46
	Dialling Codes Affected:	01162 012124 012131 012132 012137 012152 012153 012155 012156 012158 012160 012168 01242 01270 01283 01291 01386 01432 01437 01443 01446 01452 01455 01477 01495 01509 01527 01530 01536 01538 01543 01554 01568 01570 01594 01600 01646 01656 01664 01675 01676 01684 01686 01743 01746 01789 01858 01873 01874 01886 01889 01902 01905 01922 01926 01952 0247621 0247630 0247651 0247663 0247667 0292022 0292025 0292045 0292046 0292047 0292048 0292049 0292051 0292069 0292075 0292076 LLCM0 LLEM0 LLSW0 0292075 0292076

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.