Sunday, August 5, 2012

Broadband Incident Report : : MILTON KEYNES : LOSS OF SERVICE : Reference 28191 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 28191   Issue : 1  
  Detected Date: 05/08/2012   Detected Time: 06:04  
  Start Date: 05/08/2012   Start Time: 06:01  
  Anticipated Clear Date: 05/08/2012   Anticipated Clear Time: 08:01  
  Next Update Date: 05/08/2012   Next Update Time: 07:06  
     
  Incident Headline: : MILTON KEYNES : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.
 
  Progress Details: Service has been restored as of 06:04 by completing: a reset of hardware.  
  Dialling Codes Affected:
0117301179011890120201205
0122301225012340128301284
0129501354013670138001394
0143801454014760148001487
0149101503015250153601553
0158201604016080162901638
0173301752017750182701832
0185801865018690189901908
0192001934019350194501953
01954019840199302085430238032
02380340238036023804602380470238048
02380490238057
 
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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