Wednesday, September 5, 2012

Broadband Incident Report : : READING NODE 05211 : PARTIAL LOSS OF SERVICE : Reference 32716 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 32716   Issue : FINAL  
  Detected Date: 05/09/2012   Detected Time: 05:41  
  Start Date: 05/09/2012   Start Time: 05:41  
  Actual Clear Date: 05/09/2012   Actual Clear Time: 05:46  
     
  Incident Headline: : READING NODE 05211 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: This notification provides the details of the end users who were potentially impacted by an incident which has already been resolved. Service has been restored as of 05:46 by completing a hardware change: BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0118901202012490125201256
0129701305014530145401488
0148901491014940162801647
0172601752017930179401805
018720193401935019620238034
0238048023805502380580238067LLSD0
02380580238067
 
  Duration: 0 days 00 hours 05 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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