Broadband Incident Report : : SHEFFIELD NODE 07017 : PARTIAL LOSS OF SERVICE : Reference 36803 : Issue 1 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	36803		Issue :	1
	Detected Date:	12/10/2012		Detected Time:	21:18
	Start Date:	12/10/2012		Start Time:	21:18
	Anticipated Clear Date:	12/10/2012		Anticipated Clear Time:	21:25
	Next Update Date:			Next Update Time:
	Incident Headline:	: SHEFFIELD NODE 07017 : PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Retrospective incident. Service was restored at 21:25 following a remote reset of hardware at Sheffield BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01132 01133 01142 01158 01159 01205 01246 01274 01287 01302 01332 01347 01352 01400 01423 01427 01430 01457 01472 01507 01522 01538 016142 016149 01623 01629 01636 01642 01652 01669 01673 01723 01724 01748 01751 01754 01756 01757 01759 01773 01790 01904 01909 019122 019124 019127 01924 01937 01943 01947 01949 01969 01977 01978 LLNE0 01969 01977 01978
	Duration:	0 days 00 hours 07 minutes

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.