Broadband Incident Report : : READING : PARTIAL DEGRADED SERVICE : Reference 10983 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	10983		Issue :	FINAL
	Detected Date:	23/02/2013		Detected Time:	17:16
	Start Date:	23/02/2013		Start Time:	17:16
	Actual Clear Date:	24/02/2013		Actual Clear Time:	02:00
	Incident Headline:	: READING : PARTIAL DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a degradation of Broadband Service.
	Closure Details:	Service fully restored at 02:00 after a remote card reload was performed. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01209 01256 01264 01635 01837 01963 01256 01264 01635
	Duration:	0 days 08 hours 44 minutes

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