Friday, April 5, 2013

Broadband Incident Report : EDINBURGH NODE 12132 : LOSS OF SERVICE : Reference 16221 : Issue INITIAL/FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 16221   Issue : INITIAL/FINAL  
  Detected Date: 05/04/2013   Detected Time: 08:55  
  Start Date: 05/04/2013   Start Time: 08:50  
  Actual Clear Date: 05/04/2013   Actual Clear Time: 08:52  
     
  Incident Headline: EDINBURGH NODE 12132 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.
 
  Closure Details: A brief loss of internet services for the Broadband end users for up to 2 minutes. Service automatically restored at 08:52 after a card failure at Edinburgh.
BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01224012290123601241013122
01313301313401315501316201324
0133001339013430136001368
013820138301397014123014133
014157014163014176014177014195
0143401436014630146401466
0146701501015060150701556
0157301576015920162001631
0165101667016740169801700
0173801779017860182801847
0185101856019570197501997
02825650282766028375402843720284482
02866340287032028703502870830287131
02871320287134028718402871860287772
02877740288675028867602887730288952
028903602890850289086LLES0To Fo
028903602890850289086
 
  Duration: 0 days 00 hours 02 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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