Broadband Incident Report : DERBY NODE 02007 : DEGRADED SERVICE : Reference 35609 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	35609		Issue :	FINAL
	Detected Date:	19/09/2014		Detected Time:	11:01
	Start Date:	19/09/2014		Start Time:	11:01
	Actual Clear Date:	19/09/2014		Actual Clear Time:	11:48
	Incident Headline:	DERBY NODE 02007 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a degradation of Broadband Service.
	Closure Details:	Service fully restored at 11:48 after a hardware change at Derby. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01159 01332 01538 01827
	Duration:	0 days 00 hours 47 minutes

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