Broadband Incident Report : : MULTIPLE MUXES IN DERBY AREA : LOSS OF SERVICE : Reference 38107 : Issue 2 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	38107		Issue :	2
	Detected Date:	07/10/2014		Detected Time:	08:01
	Start Date:	07/10/2014		Start Time:	03:27
	Anticipated Clear Date:	07/10/2014		Anticipated Clear Time:	12:01
	Next Update Date:	07/10/2014		Next Update Time:	09:45
	Incident Headline:	: MULTIPLE MUXES IN DERBY AREA : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	Proved to the confirmed fire at Derby. This is running as a child case of the parent P1 incident ALL38085/14. All further internal updates regarding customer impact and recovery actions will be via that incident.
	Dialling Codes Affected:	01332 01335 01509 01538 01773

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.