Broadband Incident Report : ADSL : GLENURQUHART : DSL 101 : DEGRADED SERVICE (CI) : Reference 44785 : Issue 3 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	44785		Issue :	3
	Detected Date:	18/11/2014		Detected Time:	23:16
	Start Date:	18/11/2014		Start Time:	23:15
	Anticipated Clear Date:	19/11/2014		Anticipated Clear Time:	13:30
	Next Update Date:	19/11/2014		Next Update Time:	10:00
	Incident Headline:	ADSL : GLENURQUHART : DSL 101 : DEGRADED SERVICE (CI)
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a degradation of Broadband Service.
	Progress Details:	Root cause of this incident has been proved to a faulty power connector at Glenurquhart. Spare hardware not available until the normal business day. Estimated time of restoration not yet known. Next update will be issued upon service restoration unless there should be a significant development.
	Dialling Codes Affected:	01456

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