Broadband Incident Report : : MULTIPLE MUXES IN POWYS : DEGRADED SERVICE : Reference 32326 : Issue 4 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	32326		Issue :	4
	Detected Date:	16/07/2015		Detected Time:	19:31
	Start Date:	16/07/2015		Start Time:	19:31
	Anticipated Clear Date:	17/07/2015		Anticipated Clear Time:	04:00
	Next Update Date:	17/07/2015		Next Update Time:	02:00
	Incident Headline:	: MULTIPLE MUXES IN POWYS : DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	This is running as a child case of the parent P1 incident IMT32338/15. All further internal updates regarding customer impact and recovery actions will be via that incident. An engineer is en route to site, ETA 22:30. Root cause and estimated time of repair are not known at present. Next update will be issued upon service restoration or sooner should there be a change in impact.
	Dialling Codes Affected:	01588 01686 01938

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.