Monday, November 16, 2015

Broadband Incident Report : : MULTIPLE MUX ROTHESAY AREA : EPEW : Reference 53261 : Issue 1 :

Incident Manager - Automatic Mailer.

  BT Wholesale - Broadband Incident Report  
  Please read the following incident report as it could have an impact on some of your end users  
  BT Incident Reference: 53261   Issue : 1  
  Detected Date: 16/11/2015   Detected Time: 01:18  
  Start Date: 16/11/2015   Start Time: 01:18  
  Anticipated Clear Date: 16/11/2015   Anticipated Clear Time: 03:18  
  Next Update Date: 16/11/2015   Next Update Time: 02:18  
  Incident Headline: : MULTIPLE MUX ROTHESAY AREA : EPEW  
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.
  Progress Details: Fault diagnosis is ongoing.  
  Dialling Codes Affected:
01369014750150501700To Fo

This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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