Broadband Incident Report : ADSL : DURNESS MUX 301 : LOSS OF SERVICE (CI) : Reference 1419 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	1419		Issue :	FINAL
	Detected Date:	10/01/2016		Detected Time:	06:34
	Start Date:	10/01/2016		Start Time:	06:23
	Actual Clear Date:	10/01/2016		Actual Clear Time:	09:18
	Incident Headline:	ADSL : DURNESS MUX 301 : LOSS OF SERVICE (CI)
	Incident Details:	Loss of internet services for {152} Broadband customers.
	Closure Details:	Service automatically restored at 09:18. The engineer arrived on site and found system clear, he has confirmed that the weather is poor and suspect this is the cause of the intermittent failures on the radio system. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01971 To Fo
	Duration:	0 days 02 hours 55 minutes

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