Tuesday, March 1, 2016

Broadband Incident Report : ADSL : MULTIPLE MUX SCOTLAND: EPEW : Reference 10297 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 10297   Issue : FINAL  
  Detected Date: 29/02/2016   Detected Time: 18:37  
  Start Date: 29/02/2016   Start Time: 18:37  
  Actual Clear Date: 01/03/2016   Actual Clear Time: 02:41  
     
  Incident Headline: ADSL : MULTIPLE MUX SCOTLAND: EPEW  
     
  Incident Details: Some of your Broadband services may have experienced a degraded service  
  Closure Details: Service has been restored as of 02:41 BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0125901261013600138101387
0143101436014560146101463
0147001471014780148501542
0154601556015570157601583
0158601599016310164101667
0168301687018210182801847
0186201880To Fo
 
  Duration: 0 days 08 hours 04 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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