Saturday, July 16, 2016

Broadband Incident Report : ADSL :[SHERBURN NTH YORKS]: MUX 301 : LOSS OF SERVICE : Reference 35280 : Issue FINAL :

Incident Manager - Automatic Mailer.

  BT Wholesale - Broadband Incident Report  
  Please read the following incident report as it could have an impact on some of your end users  
  BT Incident Reference: 35280   Issue : FINAL  
  Detected Date: 16/07/2016   Detected Time: 05:58  
  Start Date: 16/07/2016   Start Time: 05:48  
  Actual Clear Date: 16/07/2016   Actual Clear Time: 09:20  
  Incident Headline: ADSL :[SHERBURN NTH YORKS]: MUX 301 : LOSS OF SERVICE  
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

  Closure Details: $Cause: Card. Clear: Changed.$ Card 24/1 STM-1. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
  Duration: 0 days 03 hours 31 minutes  

This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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