Saturday, July 2, 2016

Broadband Incident Report : BBIP : READING EDGE ROUTE SWITCH 8 : INTERMITTENT PARTIAL LOSS OF SERVICE : Reference 32539 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 32539   Issue : FINAL  
  Detected Date: 02/07/2016   Detected Time: 08:26  
  Start Date: 02/07/2016   Start Time: 08:23  
  Actual Clear Date: 02/07/2016   Actual Clear Time: 09:11  
     
  Incident Headline: BBIP : READING EDGE ROUTE SWITCH 8 : INTERMITTENT PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband services may have experienced a loss ofservice  
  Closure Details: Service has been restored as of 09:11 BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01208 01249 01264 01285 01398
01452 01458 01460 01548 01590
01626 01666 01684 01722 01736
01803 01805 01823 01837 01844
01884 01962 01963
 
  Duration: 0 days 00 hours 48 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

No comments: