Saturday, November 5, 2016

Broadband Incident Report : ADSL : MANOR PARK MUX 301 : LOSS OF SERVICE (CI) : PLANNED WORK FAILURE : Reference 102498 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 102498   Issue : FINAL  
  Detected Date: 04/11/2016   Detected Time: 23:18  
  Start Date: 04/11/2016   Start Time: 23:08  
  Actual Clear Date: 04/11/2016   Actual Clear Time: 23:52  
     
  Incident Headline: ADSL : MANOR PARK MUX 301 : LOSS OF SERVICE (CI) : PLANNED WORK FAILURE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: Loss of internet services for 92 Broadband customers. Customer service restored at 23:52. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01928
 
  Duration: 0 days 00 hours 43 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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