Broadband Incident Report : ADSL : WHITCHURCH MUX 301 : DEGRADED SERVICE (CI) : Reference 110027 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	110027		Issue :	FINAL
	Detected Date:	19/12/2016		Detected Time:	22:24
	Start Date:	19/12/2016		Start Time:	22:20
	Actual Clear Date:	19/12/2016		Actual Clear Time:	23:05
	Incident Headline:	ADSL : WHITCHURCH MUX 301 : DEGRADED SERVICE (CI)
	Incident Details:	Some of your Broadband services may have experienced a degraded service
	Closure Details:	Please note that the impact has changed from degraded service to loss of service as of 23:06. This incident will be closed to capture the degraded service times and the loss of service incident will be managed on IMT110063/16. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01296
	Duration:	0 days 00 hours 45 minutes

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