Tuesday, May 23, 2017

Major incident in Manchester

 bt wholesale  
Major incident in Manchester 
Notification
 

To all customers,

As you may have heard on the news, last night there was a major incident in Manchester and our thoughts are with those who have been affected during this difficult time.

The incident occurred near one of our Service Centres and, whilst none of our systems have been affected and the building in which our people are based is ok, the travel restrictions that have been imposed mean that some of our colleagues may struggle to come into work today.

Contingency arrangements have been put in-place and we do not expect service to our customers to be significantly affected, however, it may take a little longer to respond to your queries, please bear with us during this time.

We will keep you updated.

If you no longer wish to receive e-mails from the Wholesale Customer Helpdesk regarding 20CN & 21CN System Problems or Planned Outages, please click here to Unsubscribe.

Please do not reply to this email address, as no action will be taken. If you have an enquiry relating to the above communication, please email the Wholesale Customer Helpdesk at
broadband.eco.admin@bt.com.


Regards

Kevin Wright

Director Service Operations

BTWholesale Customer Service | BTWholesale

Telephone: 0800 783 5639 option 1

20CN & 21CN Systems


broadband.eco.admin@bt.com

Web:
www.btwholesale.com

BTWholesale is a world-class enabler of converged network solutions.

 
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Registered Office: 81 Newgate St, LondonEC1A 7AJ
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