Broadband Incident Report : ADSL : CHELWOOD GATE MUX 101 : LOSS OF SERVICE (CI) : Reference 36697 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	36697		Issue :	FINAL
	Detected Date:	05/07/2017		Detected Time:	16:42
	Start Date:	05/07/2017		Start Time:	16:31
	Actual Clear Date:	05/07/2017		Actual Clear Time:	21:30
	Incident Headline:	ADSL : CHELWOOD GATE MUX 101 : LOSS OF SERVICE (CI)
	Incident Details:	Some of your Broadband services may have experienced a degraded service
	Closure Details:	Service fully restored at 21:30 after fibres cleaned and a power cycle was performed at Chelwood Gate. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01825
	Duration:	0 days 04 hours 58 minutes

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