Broadband Incident Report : ADSL : SULGRAVE MUX 301 : LOSS OF SERVICE (CI) : Reference 44492 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	44492		Issue :	FINAL
	Detected Date:	07/08/2017		Detected Time:	18:44
	Start Date:	07/08/2017		Start Time:	18:42
	Actual Clear Date:	08/08/2017		Actual Clear Time:	03:56
	Incident Headline:	ADSL : SULGRAVE MUX 301 : LOSS OF SERVICE (CI)
	Incident Details:	Loss of internet services for 117 Broadband customers.
	Closure Details:	Customer service restored at 03:56 following hardware changes on the MSH network at Milton Keynes. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01295
	Duration:	0 days 09 hours 13 minutes

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