Wednesday, May 30, 2018

Broadband Incident Report : ADSL : MAENTWROG UXD5 : MUX 001 : LOSS OF SERVICE : Reference 641782 : Issue FINAL

Incident Manager - Automatic Mailer.

BT Wholesale - Broadband Incident Report
  Please read the following incident report as it could have an impact on some of your end users and/or services  
  BT Incident Reference: 641782   Issue : FINAL  
  Detected DATE: 30/05/2018   Detected TIME: 13:48  
  START DATE: 30/05/2018   START TIME: 13:43  
  Actual CLEAR DATE: 30/05/2018   Actual CLEAR TIME: 17:07  
  Incident Headline: ADSL : MAENTWROG UXD5 : MUX 001 : LOSS OF SERVICE  
  Closure Details: Service fully restored as of 16:28. Hardware changed at Chester City Walls TE.  
  Dialing Codes Affected: 01766  

This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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