Broadband Incident Report : : GLASGOW NODE ATM 3 : PARTIAL LOSS OF SERVICE : Reference 14115 : Issue 4 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	14115		Issue :	4
	Detected Date:	10/06/2007		Detected Time:	07:57
	Start Date:	10/06/2007		Start Time:	07:57
	Anticipated Clear Date:	10/06/2007		Anticipated Clear Time:	17:58
	Incident Headline:	: GLASGOW NODE ATM 3 : PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may be experiencing a loss or degradation of ADSL Service
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Spares ordered to site Further updates will be provided as soon as possible.
	Dialling Codes Affected:

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System Time Stamp: 10/06/2007 17:09

Broadband Incident Report : : GLASGOW NODE ATM 3 : PARTIAL LOSS OF SERVICE : Reference 14115 : Issue 3 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	14115		Issue :	3
	Detected Date:	10/06/2007		Detected Time:	07:57
	Start Date:	10/06/2007		Start Time:	07:57
	Anticipated Clear Date:	10/06/2007		Anticipated Clear Time:	15:47
	Incident Headline:	: GLASGOW NODE ATM 3 : PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may be experiencing a loss or degradation of ADSL Service
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: A Field Maintenance Officer is now on site. Further updates will be provided as soon as possible.
	Dialling Codes Affected:

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System Time Stamp: 10/06/2007 14:52

Broadband Incident Report : : FARNBOROUGH MUX 302 : LOSS OF SERVICE : Reference 14126 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	14126		Issue :	FINAL
	Detected Date:	10/06/2007		Detected Time:	12:40
	Start Date:	10/06/2007		Start Time:	12:37
	Actual Clear Date:	10/06/2007		Actual Clear Time:	13:34
	Incident Headline:	: FARNBOROUGH MUX 302 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced slow throughput.
	Progress Details:	Service has been restored by completing a Power Cycle This issue may have been due to an Equipment Failure -------------- BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01252

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System Time Stamp: 10/06/2007 13:46

Broadband Incident Report : : FARNBOROUGH MUX 302 : LOSS OF SERVICE : Reference 14126 : Issue 1 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	14126		Issue :	1
	Detected Date:	10/06/2007		Detected Time:	12:40
	Start Date:	10/06/2007		Start Time:	12:37
	Anticipated Clear Date:	10/06/2007		Anticipated Clear Time:	14:37
	Incident Headline:	: FARNBOROUGH MUX 302 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may be experiencing a loss of ADSL Service.
	Progress Details:	Engineers are making progress towards full restoration of Service. Details of affected end users can be found on Broadband Customer Reporting. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01252

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System Time Stamp: 10/06/2007 12:50

Broadband Incident Report : : GLASGOW NODE ATM 3 : PARTIAL LOSS OF SERVICE : Reference 14115 : Issue 2 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	14115		Issue :	2
	Detected Date:	10/06/2007		Detected Time:	07:57
	Start Date:	10/06/2007		Start Time:	07:57
	Anticipated Clear Date:	10/06/2007		Anticipated Clear Time:	12:36
	Incident Headline:	: GLASGOW NODE ATM 3 : PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may be experiencing a loss or degradation of ADSL Service
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: A Field Maintenance Officer has been tasked to site. Further updates will be provided as soon as possible.
	Dialling Codes Affected:

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System Time Stamp: 10/06/2007 11:41

Broadband Incident Report : : GLASGOW NODE ATM 3 : PARTIAL LOSS OF SERVICE : Reference 14115 : Issue 1 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	14115		Issue :	1
	Detected Date:	10/06/2007		Detected Time:	07:57
	Start Date:	10/06/2007		Start Time:	07:57
	Anticipated Clear Date:	10/06/2007		Anticipated Clear Time:	09:57
	Incident Headline:	: GLASGOW NODE ATM 3 : PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may be experiencing a loss or degradation of ADSL Service
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: A Field Maintenance Officer has been tasked to site. Further updates will be provided as soon as possible.
	Dialling Codes Affected:

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System Time Stamp: 10/06/2007 08:14

Broadband Incident Report : : PONTEFRACT MUX 101 AND CASTLEFORD MUX 101 : LOSS OF SERVICE : Reference 14072 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	14072		Issue :	FINAL
	Detected Date:	09/06/2007		Detected Time:	16:50
	Start Date:	09/06/2007		Start Time:	16:47
	Actual Clear Date:	10/06/2007		Actual Clear Time:	01:30
	Incident Headline:	: PONTEFRACT MUX 101 AND CASTLEFORD MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may be experiencing a loss of ADSL Service.
	Progress Details:	Service has been restored BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01977

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System Time Stamp: 10/06/2007 01:50