Broadband Incident Report : ADSL :[WORTH MATRAVERS]: MUX 101 : LOSS OF SERVICE : Reference 45248 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	45248		Issue :	FINAL
	Detected Date:	08/09/2016		Detected Time:	00:22
	Start Date:	08/09/2016		Start Time:	00:20
	Actual Clear Date:	08/09/2016		Actual Clear Time:	00:28
	Incident Headline:	ADSL :[WORTH MATRAVERS]: MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband services may have experienced a degraded service
	Closure Details:	Service auto restored at 00:28. Root cause is under investigation. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01929
	Duration:	0 days 00 hours 07 minutes

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[WORTH MATRAVERS]: MUX 101 : LOSS OF SERVICE : Reference 45248 : Issue 1 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	45248		Issue :	1
	Detected Date:	08/09/2016		Detected Time:	00:22
	Start Date:	08/09/2016		Start Time:	00:20
	Anticipated Clear Date:	08/09/2016		Anticipated Clear Time:	04:22
	Next Update Date:	08/09/2016		Next Update Time:	01:22
	Incident Headline:	ADSL :[WORTH MATRAVERS]: MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service. FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above. https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
	Progress Details:	Initial diagnostics taking place.
	Dialling Codes Affected:	01929

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[KINELLAR EXCHANGE BUILDING]: MUX 301 : LOSS OF SERVICE : Reference 45242 : Issue FINAL :

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	45242		Issue :	FINAL
	Detected Date:	08/09/2016		Detected Time:	00:06
	Start Date:	07/09/2016		Start Time:	23:56
	Actual Clear Date:	07/09/2016		Actual Clear Time:	23:56
	Incident Headline:	ADSL :[KINELLAR EXCHANGE BUILDING]: MUX 301 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband services may have experienced a degraded service
	Closure Details:	Please note: Incident Cancelled - Duplicate of IMT45240/16 BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01224
	Duration:	0 days 00 hours 00 minutes

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[KINELLAR EXCHANGE BUILDING]: MUX 301 : LOSS OF SERVICE : Reference 45242 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	45242		Issue :	1
	Detected Date:	08/09/2016		Detected Time:	00:06
	Start Date:	07/09/2016		Start Time:	23:56
	Anticipated Clear Date:	08/09/2016		Anticipated Clear Time:	04:06
	Next Update Date:	08/09/2016		Next Update Time:	01:06
	Incident Headline:	ADSL :[KINELLAR EXCHANGE BUILDING]: MUX 301 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service. FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above. https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
	Progress Details:	Initial diagnostics taking place.
	Dialling Codes Affected:	01224

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[KINELLAR EXCHANGE BUILDING]: MUX 301 : LOSS OF SERVICE : Reference 45240 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	45240		Issue :	1
	Detected Date:	08/09/2016		Detected Time:	00:06
	Start Date:	07/09/2016		Start Time:	23:56
	Anticipated Clear Date:	08/09/2016		Anticipated Clear Time:	04:06
	Next Update Date:	08/09/2016		Next Update Time:	01:06
	Incident Headline:	ADSL :[KINELLAR EXCHANGE BUILDING]: MUX 301 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service. FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above. https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
	Progress Details:	Initial diagnostics taking place.
	Dialling Codes Affected:	01224

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[POYNTZFIELD]: MUX 301 : LOSS OF SERVICE : Reference 45066 : Issue FINAL :

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	45066		Issue :	FINAL
	Detected Date:	07/09/2016		Detected Time:	10:12
	Start Date:	07/09/2016		Start Time:	10:02
	Actual Clear Date:	07/09/2016		Actual Clear Time:	10:02
	Incident Headline:	ADSL :[POYNTZFIELD]: MUX 301 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband services may have experienced a degraded service
	Closure Details:	Service has been restored as of hr:mm BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01381
	Duration:	0 days 00 hours 00 minutes

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[POYNTZFIELD]: MUX 301 : LOSS OF SERVICE : Reference 45066 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	45066		Issue :	1
	Detected Date:	07/09/2016		Detected Time:	10:12
	Start Date:	07/09/2016		Start Time:	10:02
	Anticipated Clear Date:	07/09/2016		Anticipated Clear Time:	14:12
	Next Update Date:	07/09/2016		Next Update Time:	11:12
	Incident Headline:	ADSL :[POYNTZFIELD]: MUX 301 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service. FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above. https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
	Progress Details:	Initial diagnostics taking place.
	Dialling Codes Affected:	01381

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.