Broadband Incident Report : ADSL :[CASTLEBAY]: MUX 001 : LOSS OF SERVICE : Reference 45944 : Issue 1 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	45944		Issue :	1
	Detected Date:	12/09/2016		Detected Time:	02:36
	Start Date:	12/09/2016		Start Time:	02:26
	Anticipated Clear Date:	12/09/2016		Anticipated Clear Time:	06:36
	Next Update Date:	12/09/2016		Next Update Time:	03:36
	Incident Headline:	ADSL :[CASTLEBAY]: MUX 001 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service. FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above. https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
	Progress Details:	Initial diagnostics taking place.
	Dialling Codes Affected:	01871

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[CASTLEBAY]: MUX 001 : LOSS OF SERVICE : Reference 45943 : Issue 1 :

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	45943		Issue :	1
	Detected Date:	12/09/2016		Detected Time:	02:36
	Start Date:	12/09/2016		Start Time:	02:26
	Anticipated Clear Date:	12/09/2016		Anticipated Clear Time:	06:36
	Next Update Date:	12/09/2016		Next Update Time:	03:36
	Incident Headline:	ADSL :[CASTLEBAY]: MUX 001 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service. FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above. https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
	Progress Details:	Initial diagnostics taking place.
	Dialling Codes Affected:	01871

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[CASTLEBAY]: MUX 001 : LOSS OF SERVICE : Reference 45941 : Issue 1 :

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	45941		Issue :	1
	Detected Date:	12/09/2016		Detected Time:	02:36
	Start Date:	12/09/2016		Start Time:	02:26
	Anticipated Clear Date:	12/09/2016		Anticipated Clear Time:	06:36
	Next Update Date:	12/09/2016		Next Update Time:	03:36
	Incident Headline:	ADSL :[CASTLEBAY]: MUX 001 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service. FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above. https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
	Progress Details:	Initial diagnostics taking place.
	Dialling Codes Affected:	01871

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[CASTLEBAY]: MUX 001 : LOSS OF SERVICE : Reference 45942 : Issue 1 :

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	45942		Issue :	1
	Detected Date:	12/09/2016		Detected Time:	02:36
	Start Date:	12/09/2016		Start Time:	02:26
	Anticipated Clear Date:	12/09/2016		Anticipated Clear Time:	06:36
	Next Update Date:	12/09/2016		Next Update Time:	03:36
	Incident Headline:	ADSL :[CASTLEBAY]: MUX 001 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service. FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above. https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
	Progress Details:	Initial diagnostics taking place.
	Dialling Codes Affected:	01871

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[BROMFIELD SALOP]: MUX 301 : INCIDENT CANCELLED : Reference 45864 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	45864		Issue :	FINAL
	Detected Date:	11/09/2016		Detected Time:	07:18
	Start Date:	11/09/2016		Start Time:	07:08
	Actual Clear Date:	11/09/2016		Actual Clear Time:	07:08
	Incident Headline:	ADSL :[BROMFIELD SALOP]: MUX 301 : INCIDENT CANCELLED
	Incident Details:	Incident cancelled, further investigations have proven that no loss of service occurred.
	Closure Details:	Incident cancelled, further investigations have proven that no loss of service occurred. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01584
	Duration:	0 days 00 hours 00 minutes

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[BROMFIELD SALOP]: MUX 301 : LOSS OF SERVICE : Reference 45864 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	45864		Issue :	1
	Detected Date:	11/09/2016		Detected Time:	07:18
	Start Date:	11/09/2016		Start Time:	07:08
	Anticipated Clear Date:	11/09/2016		Anticipated Clear Time:	11:18
	Next Update Date:	11/09/2016		Next Update Time:	08:18
	Incident Headline:	ADSL :[BROMFIELD SALOP]: MUX 301 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service. FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above. https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
	Progress Details:	Initial diagnostics taking place.
	Dialling Codes Affected:	01584

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[OLDMELDRUM HISTORIC]: MUX 101 : LOSS OF SERVICE : Reference 45670 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	45670		Issue :	FINAL
	Detected Date:	09/09/2016		Detected Time:	17:56
	Start Date:	09/09/2016		Start Time:	17:53
	Actual Clear Date:	09/09/2016		Actual Clear Time:	17:55
	Incident Headline:	ADSL :[OLDMELDRUM HISTORIC]: MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband services may have experienced a loss of service
	Closure Details:	Service fully restored at 17:55 after a card change at Newmachar. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01651
	Duration:	0 days 00 hours 01 minutes

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.