Monday, May 18, 2009

Broadband Incident Report : STROMNESS MUX 101 : LOSS OF SERVICE : Reference 12576 : Issue 3 :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 12576   Issue : 3  
  Detected Date: 18/05/2009   Detected Time: 11:25  
  Start Date: 18/05/2009   Start Time: 10:43  
  Anticipated Clear Date: 18/05/2009   Anticipated Clear Time: 13:22  
     
  Incident Headline: STROMNESS MUX 101 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:

An Engineer has been tasked to site.

Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01856
  
     

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System Time Stamp: 18/05/2009 12:24

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Broadband Incident Report : STROMNESS MUX 101 : LOSS OF SERVICE : Reference 12576 : Issue 2 :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 12576   Issue : 2  
  Detected Date: 18/05/2009   Detected Time: 11:25  
  Start Date: 18/05/2009   Start Time: 11:22  
  Anticipated Clear Date: 18/05/2009   Anticipated Clear Time: 13:22  
     
  Incident Headline: STROMNESS MUX 101 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:

An Engineer has been tasked to site.
-----------------------------------
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01856
  
     

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System Time Stamp: 18/05/2009 11:56

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Broadband Incident Report : STROMNESS MUX 101 : LOSS OF SERVICE : Reference 12576 : Issue 1 :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 12576   Issue : 1  
  Detected Date: 18/05/2009   Detected Time: 11:25  
  Start Date: 18/05/2009   Start Time: 11:22  
  Anticipated Clear Date: 18/05/2009   Anticipated Clear Time: 13:22  
     
  Incident Headline: STROMNESS MUX 101 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.

For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above.

http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html		  
  Progress Details: Engineers are making progress towards full restoration of Service.

Details of affected end users can be found on Broadband Customer Reporting.
-----------------------------------
Further updates will be provided as soon as possible.		  
  Dialling Codes Affected:
01856
  
     

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System Time Stamp: 18/05/2009 11:35

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Sunday, May 17, 2009

Broadband Incident Report : AOL10HBC - FER1 EALING : LOSS OF RESILIENCE : Reference 12504 : Issue 7 :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 12504   Issue : 7  
  Detected Date: 17/05/2009   Detected Time: 07:11  
  Start Date: 17/05/2009   Start Time: 07:07  
  Anticipated Clear Date: 18/05/2009   Anticipated Clear Time: 09:00  
     
  Incident Headline: AOL10HBC - FER1 EALING : LOSS OF RESILIENCE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a degradation of Broadband Service.  
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
Operational teams are carrying out remote diagnostics.
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
 
     

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System Time Stamp: 17/05/2009 22:22

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Broadband Incident Report : AOL10HBC - FER1 EALING : LOSS OF RESILIENCE : Reference 12504 : Issue 6 :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 12504   Issue : 6  
  Detected Date: 17/05/2009   Detected Time: 07:11  
  Start Date: 17/05/2009   Start Time: 07:07  
  Anticipated Clear Date: 17/05/2009   Anticipated Clear Time: 23:59  
     
  Incident Headline: AOL10HBC - FER1 EALING : LOSS OF RESILIENCE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a degradation of Broadband Service.  
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
An Engineer is now on site.
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
 
     

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System Time Stamp: 17/05/2009 22:03

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Broadband Incident Report : AOL10HBC - FER1 EALING : LOSS OF RESILIENCE : Reference 12504 : Issue 5 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 12504   Issue : 5  
  Detected Date: 17/05/2009   Detected Time: 07:11  
  Start Date: 17/05/2009   Start Time: 07:07  
  Anticipated Clear Date: 17/05/2009   Anticipated Clear Time: 22:00  
     
  Incident Headline: AOL10HBC - FER1 EALING : LOSS OF RESILIENCE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a degradation of Broadband Service.  
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
An Engineer is now on site.
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
 
     

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System Time Stamp: 17/05/2009 20:37

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Saturday, May 16, 2009

Broadband Incident Report : : GREAT BADDOW MUX 101 : LOSS OF SERVICE : Reference 12418 : Issue FINAL :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 12418   Issue : FINAL  
  Detected Date: 15/05/2009   Detected Time: 20:23  
  Start Date: 15/05/2009   Start Time: 20:23  
  Actual Clear Date: 15/05/2009   Actual Clear Time: 22:15  
     
  Incident Headline: : GREAT BADDOW MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a

Card Change

BT regrets any inconvenience this may have caused.		  
  Dialling Codes Affected:
01245
  
     

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System Time Stamp: 16/05/2009 01:23

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