Broadband Incident Report : ADSL :[GRATELEY]: MUX 101 : LOSS OF SERVICE : Reference 28135 : Issue 1 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	28135		Issue :	1
	Detected Date:	09/06/2016		Detected Time:	15:44
	Start Date:	09/06/2016		Start Time:	15:33
	Anticipated Clear Date:	09/06/2016		Anticipated Clear Time:	19:44
	Next Update Date:	09/06/2016		Next Update Time:	16:44
	Incident Headline:	ADSL :[GRATELEY]: MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service. FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above. https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
	Progress Details:	Initial diagnostics taking place.
	Dialling Codes Affected:	01264

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[GRATELEY]: MUX 101 : LOSS OF SERVICE : Reference 28136 : Issue 1 :

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	28136		Issue :	1
	Detected Date:	09/06/2016		Detected Time:	15:44
	Start Date:	09/06/2016		Start Time:	15:33
	Anticipated Clear Date:	09/06/2016		Anticipated Clear Time:	19:44
	Next Update Date:	09/06/2016		Next Update Time:	16:44
	Incident Headline:	ADSL :[GRATELEY]: MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service. FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above. https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
	Progress Details:	Initial diagnostics taking place.
	Dialling Codes Affected:	01264

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[GRATELEY]: MUX 101 : LOSS OF SERVICE : Reference 28134 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	28134		Issue :	1
	Detected Date:	09/06/2016		Detected Time:	15:44
	Start Date:	09/06/2016		Start Time:	15:33
	Anticipated Clear Date:	09/06/2016		Anticipated Clear Time:	19:44
	Next Update Date:	09/06/2016		Next Update Time:	16:44
	Incident Headline:	ADSL :[GRATELEY]: MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service. FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above. https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
	Progress Details:	Initial diagnostics taking place.
	Dialling Codes Affected:	01264

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[GRATELEY]: MUX 101 : LOSS OF SERVICE : Reference 28133 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	28133		Issue :	1
	Detected Date:	09/06/2016		Detected Time:	15:43
	Start Date:	09/06/2016		Start Time:	15:33
	Anticipated Clear Date:	09/06/2016		Anticipated Clear Time:	19:43
	Next Update Date:	09/06/2016		Next Update Time:	16:43
	Incident Headline:	ADSL :[GRATELEY]: MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service. FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above. https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
	Progress Details:	Initial diagnostics taking place.
	Dialling Codes Affected:	01264

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[SWIMBRIDGE]: MUX 301 : LOSS OF SERVICE : Reference 27513 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	27513		Issue :	FINAL
	Detected Date:	08/06/2016		Detected Time:	01:02
	Start Date:	08/06/2016		Start Time:	00:51
	Actual Clear Date:	08/06/2016		Actual Clear Time:	00:51
	Incident Headline:	ADSL :[SWIMBRIDGE]: MUX 301 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband services may have experienced a degraded service
	Closure Details:	Local power outage, no failure on the BT network. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01271
	Duration:	0 days 00 hours 00 minutes

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[SWIMBRIDGE]: MUX 301 : LOSS OF SERVICE : Reference 27513 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	27513		Issue :	1
	Detected Date:	08/06/2016		Detected Time:	01:02
	Start Date:	08/06/2016		Start Time:	00:51
	Anticipated Clear Date:	08/06/2016		Anticipated Clear Time:	05:02
	Next Update Date:	08/06/2016		Next Update Time:	02:02
	Incident Headline:	ADSL :[SWIMBRIDGE]: MUX 301 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service. FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above. https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
	Progress Details:	Initial diagnostics taking place.
	Dialling Codes Affected:	01271

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : :[GREAT WITLEY] MUX LINE CARD : LOSS OF SERVICE : Reference 27449 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	27449		Issue :	FINAL
	Detected Date:	07/06/2016		Detected Time:	22:17
	Start Date:	07/06/2016		Start Time:	22:13
	Actual Clear Date:	07/06/2016		Actual Clear Time:	22:39
	Incident Headline:	:[GREAT WITLEY] MUX LINE CARD : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service. FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above. https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
	Closure Details:	Service has been restored. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01299
	Duration:	0 days 00 hours 26 minutes

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.