Friday, March 17, 2017

Broadband Incident Report : ADSL :[OLDMELDRUM HISTORIC]: MUX 101 : LOSS OF SERVICE : Reference 14901 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 14901   Issue : 1  
  Detected Date: 17/03/2017   Detected Time: 02:06  
  Start Date: 17/03/2017   Start Time: 02:03  
  Anticipated Clear Date: 17/03/2017   Anticipated Clear Time: 06:06  
  Next Update Date: 17/03/2017   Next Update Time: 03:06  
     
  Incident Headline: ADSL :[OLDMELDRUM HISTORIC]: MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
01651
 
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[HOLM]: MUX 101 : LOSS OF SERVICE : Reference 14892 : Issue 1 :

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 14892   Issue : 1  
  Detected Date: 17/03/2017   Detected Time: 02:06  
  Start Date: 17/03/2017   Start Time: 02:04  
  Anticipated Clear Date: 17/03/2017   Anticipated Clear Time: 06:06  
  Next Update Date: 17/03/2017   Next Update Time: 03:06  
     
  Incident Headline: ADSL :[HOLM]: MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
01856
 
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[ABERDEEN KINGSWELLS KINGSWELLS CR SITE 1]: MUX 501 : LOSS OF SERVICE : Reference 14913 : Issue 1 :

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 14913   Issue : 1  
  Detected Date: 17/03/2017   Detected Time: 02:07  
  Start Date: 17/03/2017   Start Time: 02:05  
  Anticipated Clear Date: 17/03/2017   Anticipated Clear Time: 06:07  
  Next Update Date: 17/03/2017   Next Update Time: 03:07  
     
  Incident Headline: ADSL :[ABERDEEN KINGSWELLS KINGSWELLS CR SITE 1]: MUX 501 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
01224
 
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[WHITERASHES]: MUX 001 : LOSS OF SERVICE : Reference 14899 : Issue 1 :

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 14899   Issue : 1  
  Detected Date: 17/03/2017   Detected Time: 02:06  
  Start Date: 17/03/2017   Start Time: 02:03  
  Anticipated Clear Date: 17/03/2017   Anticipated Clear Time: 06:06  
  Next Update Date: 17/03/2017   Next Update Time: 03:06  
     
  Incident Headline: ADSL :[WHITERASHES]: MUX 001 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
01651
 
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[ROTHIENORMAN HISTORIC]: MUX 101 : LOSS OF SERVICE : Reference 14909 : Issue 1 :

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 14909   Issue : 1  
  Detected Date: 17/03/2017   Detected Time: 02:07  
  Start Date: 17/03/2017   Start Time: 02:04  
  Anticipated Clear Date: 17/03/2017   Anticipated Clear Time: 06:07  
  Next Update Date: 17/03/2017   Next Update Time: 03:07  
     
  Incident Headline: ADSL :[ROTHIENORMAN HISTORIC]: MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
01651
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[CRATHES HISTORIC]: MUX 301 : LOSS OF SERVICE : Reference 14895 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 14895   Issue : 1  
  Detected Date: 17/03/2017   Detected Time: 02:06  
  Start Date: 17/03/2017   Start Time: 02:03  
  Anticipated Clear Date: 17/03/2017   Anticipated Clear Time: 06:06  
  Next Update Date: 17/03/2017   Next Update Time: 03:06  
     
  Incident Headline: ADSL :[CRATHES HISTORIC]: MUX 301 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
01330
 
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Wednesday, March 15, 2017

Broadband Incident Report : ADSL : CHELWOOD GATE MUX 101 : LOSS OF SERVICE (CI) : Reference 14545 : Issue FINAL :

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 14545   Issue : FINAL  
  Detected Date: 15/03/2017   Detected Time: 13:04  
  Start Date: 15/03/2017   Start Time: 12:48  
  Actual Clear Date: 15/03/2017   Actual Clear Time: 19:55  
     
  Incident Headline: ADSL : CHELWOOD GATE MUX 101 : LOSS OF SERVICE (CI)  
     
  Incident Details: Some of your Broadband services may have experienced a loss of service  
  Closure Details: Service fully restored at 19:55 following a change of hardware at Chelwood Gate. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01825
 
  Duration: 0 days 07 hours 07 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.