****SPAM:5.4**** 20CN & 21CN SYSTEMS - Planned Outage from 22:00hrs on Saturday 11th May 2019 until 04:00hrs on Sunday 12th May 2019 - HD124624

 

	20CN & 21CN Systems
	Planned Outage
	Hello, We need to carry out important work on some of our systems to improve them. We are planning on doing this between 22:00 on Saturday 11th May 2019 until 04:00hrs on Sunday 12th May 2019 (We might need up to 12 hours in case we overrun) Email notifications for 20C and 21C Broadband Network Incidents, Major Service Outages and Planned Engineering Works will be unavailable for the duration of the outage. Service attachment files (.csv's) detailing end users impacted will also be unavailable.   If a Network Incident or Major Service Outage were to occur in the outage window you will be notified following the completion of the planned outage.   We hope this doesn't cause you too much trouble. If you've got any questions, ask us on 0800 7835639 option 1, or broadband.eco.admin@bt.com. If you'd rather not receive any more of these emails then please click here Thanks Michael Gauterin Director Service Operations BTWholesale Customer Service Telephone: 0800 783 5639 option 1 broadband.eco.admin@bt.com   Web: www.btwholesale.com BT Wholesale is a world-class enabler of converged network solutions
	British Telecommunications plc Registered Office: 81 Newgate St, LondonEC1A 7AJ Registered in England No: 1800000
	This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or email (to the number or address above) immediately. Activity and use of the British Telecommunications plc email system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.

 

BT Wholesale - O/M30488700 - SE Planned Network Change has Finished PW520074- Review

BT Wholesale UK Networks Change Management - Planned Network Change has Finished

PW Reference: PW520074 Location:CASTLEBAY Summary:20CN/WBC Huawei OTN migration Start: 28/03/19 00:01 End:28/03/19 06:00 The above change has been completed. Please be aware the actual end of the work may not match the time you receive this email. If the work was fully completed, you will receive no further updates. If the work was only partially completed, you may receive a fresh Change notification at a later date. If the work was fully rolled-back, or not deployed you will be re-advised if work is to be rescheduled for your services. If this change has failed to incident further notifications will follow via BT's incident process. ***Please read carefully*** This notification is being sent from irams@bt.com which is an un-monitored automated system email account, please do not respond using this address. If you need to contact us regarding your WBC or WBMC Broadband services please eChat the Network Incident Helpdesk at: https://www.btwholesale.com/pages/static/echat.html If you need to contact us regarding your Harmonised Ethernet or MEAS services please e-mail planned@bt.com. British Telecommunications plc Registered office: 81 Newgate Street London EC1A 7AJ Registered in England no. 1800000 This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or e-mail (to the number or address above) immediately. Activity and use of the British Telecommunications plc E-mail system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.

T214

BT Wholesale - O/M30488700 - PW520074 SE Planned Network Change has Started

BT Wholesale UK Networks Change Management - Planned Network Change has Started

PW Reference: PW520074 Location:CASTLEBAY Summary:20CN/WBC Huawei OTN migration Start: 28/03/19 00:01 End:28/03/19 06:00 The above change on the BT UK Core Network has started. Please be aware the actual start of the work may not match the time you receive this email. Your impacted services are available via WCR. N/A You will be notified when this work has been completed. ***Please read carefully*** This notification is being sent from irams@bt.com which is an un-monitored automated system email account, please do not respond using this address. If you need to contact us regarding your WBC or WBMC Broadband services please eChat the Network Incident Helpdesk at: https://www.btwholesale.com/pages/static/echat.html If you need to contact us regarding your Harmonised Ethernet or MEAS services please e-mail planned@bt.com. British Telecommunications plc Registered office: 81 Newgate Street London EC1A 7AJ Registered in England no. 1800000 This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or e-mail (to the number or address above) immediately. Activity and use of the British Telecommunications plc E-mail system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.

T211

BT Wholesale - O/M30488700 - SE Planned Network Change Notification PW521064 04/04/19 01:00

BT Wholesale UK Networks Change Management - Planned Network Change notification

PW Reference: PW521064 Location:FALKIRK TE Summary:PTO to locate loss on fibre Start: 04/04/19 01:00 End:04/04/19 06:00 Maximum expected Downtime: 0 Days 5 Hours 0Minutes This is to notify you that a Change is required to be carried out on BT's UK Network. Your impacted services are available via WCR. (This could take up to 48 hours to be available) We've found a problem in our core network, so we need to make some changes to a fibre cable at FALKIRK TE. Your service outage is expected to be up to 5 hours. This will be between 01:00 and 06:00. ***Please read carefully*** This notification is being sent from irams@bt.com which is an un-monitored automated system email account, please do not respond using this address. If you need to contact us regarding your WBC or WBMC Broadband services please eChat the Network Incident Helpdesk at: https://www.btwholesale.com/pages/static/echat.html If you need to contact us regarding your Harmonised Ethernet or MEAS services please e-mail planned@bt.com. British Telecommunications plc Registered office: 81 Newgate Street London EC1A 7AJ Registered in England no. 1800000 This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or e-mail (to the number or address above) immediately. Activity and use of the British Telecommunications plc E-mail system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.

T203

20CN & 21CN Systems - Planned Outage - 22:00 Saturday 16th March 2019 until 04:00 Sunday 17th March 2019 - HD112812 - Service Restored

	20CN & 21CN Systems
	Planned Outage - Service Restored
	Hello, You'll be pleased to know that we've finished working on 20cn & 21cn Systems.   We're sorry if this caused you any trouble during this necessary outage. If you are still having problems using these systems then please clear your cache and cookies, close and re-open all internet browsers and try again. If this still doesn't work you can call us on 08007835639 option 1 or email us on broadband.eco.admin@bt.com. If you'd rather not receive any more emails from us then please click here. Thanks,   Michael Gauterin Director Service Operations BTWholesale Customer Service Telephone: 0800 783 5639 option 1 broadband.eco.admin@bt.com   Web: www.btwholesale.com BT Wholesale is a world-class enabler of converged network solutions
	British Telecommunications plc Registered Office: 81 Newgate St, LondonEC1A 7AJ Registered in England No: 1800000
	This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or email (to the number or address above) immediately. Activity and use of the British Telecommunications plc email system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.

 

 

****SPAM:5.2**** 20CN & 21CN SYSTEMS - Planned Outage from 22:00 on Saturday 16th March 2019 until 04:00hrs on Sunday 17th March 2019 - HD112812

	20CN & 21CN Systems
	Planned Outage
	Hello, We need to carry out important work on some of our systems to improve them. We are planning on doing this between 22:00 on Saturday 16th March 2019 until 04:00hrs on Sunday 17th March 2019 (We might need up to 12 hours in case we overrun) Email notifications for 20C and 21C Broadband Network Incidents, Major Service Outages and Planned Engineering Works will be unavailable for the duration of the outage. Service attachment files (.csv's) detailing end users impacted will also be unavailable.   If a Network Incident or Major Service Outage were to occur in the outage window you will be notified following the completion of the planned outage.   We hope this doesn't cause you too much trouble. If you've got any questions, ask us on 0800 7835639 option 1, or broadband.eco.admin@bt.com. If you'd rather not receive any more of these emails then please click here Thanks Michael Gauterin Director Service Operations BTWholesale Customer Service Telephone: 0800 783 5639 option 1 broadband.eco.admin@bt.com   Web: www.btwholesale.com BT Wholesale is a world-class enabler of converged network solutions
	British Telecommunications plc Registered Office: 81 Newgate St, LondonEC1A 7AJ Registered in England No: 1800000
	This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or email (to the number or address above) immediately. Activity and use of the British Telecommunications plc email system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.

BT Wholesale - O/M30488700 - SE Planned Network Change Notification PW520074 28/03/19 00:01

BT Wholesale UK Networks Change Management - Planned Network Change notification

PW Reference: PW520074 Location:CASTLEBAY Summary:20CN/WBC Huawei OTN migration Start: 28/03/19 00:01 End:28/03/19 06:00 Maximum expected Downtime: 0 Days 5 Hours 59Minutes This is to notify you that a Change is required to be carried out on BT's UK Network. Your impacted services are available via WCR. (This could take up to 48 hours to be available) To enable us to add more capacity, we're moving customers from the 20CN to the 21CN Network Core at CASTLEBAY. The service outage is expected to be up to 2 hours. We plan to be finished by 04:00, however if we encounter additional problems, service outage could extend to 06:00. ***Please read carefully*** This notification is being sent from irams@bt.com which is an un-monitored automated system email account, please do not respond using this address. If you need to contact us regarding your WBC or WBMC Broadband services please eChat the Network Incident Helpdesk at: https://www.btwholesale.com/pages/static/echat.html If you need to contact us regarding your Harmonised Ethernet or MEAS services please e-mail planned@bt.com. British Telecommunications plc Registered office: 81 Newgate Street London EC1A 7AJ Registered in England no. 1800000 This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or e-mail (to the number or address above) immediately. Activity and use of the British Telecommunications plc E-mail system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.

T203