Thursday, September 6, 2007

Broadband Incident Report : : LONDON GREENWICH MUX 103 : LOSS OF SERVICE : Reference 21840 : Issue 8 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 21840   Issue : 8  
  Detected Date: 05/09/2007   Detected Time: 17:36  
  Start Date: 05/09/2007   Start Time: 17:35  
  Anticipated Clear Date: 06/09/2007   Anticipated Clear Time: 08:00  
     
  Incident Headline: : LONDON GREENWICH MUX 103 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.




 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
Operational teams are completing diagnostics.
Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
02080203247020324802032590208177
02082440208265020826902082930208305
02083330208355020846502084730208480
0208488020885302088580208473
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 06/09/2007 02:57

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