Monday, September 3, 2007

Broadband Incident Report : : MANCHESTER AREA MULTIPLE MUXS : LOSS OF SERVICE : Reference 21508 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 21508   Issue : FINAL  
  Detected Date: 02/09/2007   Detected Time: 10:23  
  Start Date: 02/09/2007   Start Time: 10:23  
  Actual Clear Date: 02/09/2007   Actual Clear Time: 22:05  
     
  Incident Headline: : MANCHESTER AREA MULTIPLE MUXS : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced slow throughput.


 
  Progress Details: Service has been restored by completing a

MSH shelf rebuilt.
This issue may have been due to

an Equipment Failure


BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
0145701484016128016129016134
016162016163016165016166016167
01617801706016166
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 03/09/2007 01:15

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