Broadband Incident Report : : MANCHESTER NODE 13226 : PARTIAL LOSS OF SERVICE : Reference 26165 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	26165		Issue :	FINAL
	Detected Date:	21/10/2007		Detected Time:	05:20
	Start Date:	21/10/2007		Start Time:	05:18
	Actual Clear Date:	21/10/2007		Actual Clear Time:	05:33
	Incident Headline:	: MANCHESTER NODE 13226 : PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	Service has been restored by completing a I/O card change. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	016122 016123 016124 016127 016166 016190 016192 016124 016127

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System Time Stamp: 21/10/2007 06:13