Broadband Incident Report : : ERX32.EDINBURGH7: LOSS OF SERVICE : Reference 26237 : Issue 2 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	26237		Issue :	2
	Detected Date:	22/10/2007		Detected Time:	11:43
	Start Date:	22/10/2007		Start Time:	06:00
	Anticipated Clear Date:	22/10/2007		Anticipated Clear Time:	13:45
	Incident Headline:	: ERX32.EDINBURGH7: LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Operational teams are completing diagnostics. Further updates will be provided as soon as possible.
	Dialling Codes Affected:

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 22/10/2007 12:32