Broadband Incident Report : : PENARTH MUX 101 : PARTIAL LOSS OF SERVICE : Reference 27611 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	27611		Issue :	FINAL
	Detected Date:	05/11/2007		Detected Time:	17:49
	Start Date:	05/11/2007		Start Time:	17:49
	Actual Clear Date:	05/11/2007		Actual Clear Time:	19:22
	Incident Headline:	: PENARTH MUX 101 : PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	Service has been restored by completing a Card Change BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	0292019 0292021 0292025 0292030 0292031 0292033 0292035 0292040 0292041 0292063 0292065 0292070 0292071 0292091

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System Time Stamp: 05/11/2007 19:42