Thursday, November 8, 2007

Broadband Incident Report : PIPE GATE MUX 001, ASHLEY MUX 101 & ASHLEY MSAN 301: LOSS OF SERVICE : Reference 27838 : Issue 6 :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 27838   Issue : 6  
  Detected Date: 08/11/2007   Detected Time: 06:46  
  Start Date: 08/11/2007   Start Time: 06:46  
  Anticipated Clear Date: 08/11/2007   Anticipated Clear Time: 13:00  
     
  Incident Headline: PIPE GATE MUX 001, ASHLEY MUX 101 & ASHLEY MSAN 301: LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may be experiencing a loss of ADSL Service.




 
  Progress Details: BT is making progress towards full restoration of Service.

Latest Update:

A software engineer is on site.
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Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
01630
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 08/11/2007 12:03

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