Broadband Incident Report : : GUILDFORD MSAN 301 : LOSS OF SERVICE : Reference 27583 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	27583		Issue :	FINAL
	Detected Date:	15/11/2008		Detected Time:	00:10
	Start Date:	15/11/2008		Start Time:	00:09
	Actual Clear Date:	15/11/2008		Actual Clear Time:	01:40
	Incident Headline:	: GUILDFORD MSAN 301 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Power Cycle This issue may have been due to a Hardware Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01483

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System Time Stamp: 15/11/2008 02:19