Wednesday, November 12, 2008

Broadband Incident Report : : THAME ADSL 101, LONG CRENDON ADSL 101 : LOSS OF SERVICE : Reference 27269 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 27269   Issue : FINAL  
  Detected Date: 11/11/2008   Detected Time: 16:58  
  Start Date: 11/11/2008   Start Time: 15:58  
  Actual Clear Date: 12/11/2008   Actual Clear Time: 00:45  
     
  Incident Headline: : THAME ADSL 101, LONG CRENDON ADSL 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a Card Change

This issue may have been due to
a Hardware Failure

BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01844
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 12/11/2008 01:01

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