Broadband Incident Report : : HAMPSTEAD MUX 6 : PARTIAL LOSS OF SERVICE : Reference 31005 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	31005		Issue :	FINAL
	Detected Date:	27/12/2008		Detected Time:	12:28
	Start Date:	27/12/2008		Start Time:	12:28
	Actual Clear Date:	27/12/2008		Actual Clear Time:	14:25
	Incident Headline:	: HAMPSTEAD MUX 6 : PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Reseat This issue may have been due to a Hardware Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	0207317 0207319 0207431 0207433 0207435 0207443 0207794 0207431 0207433

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System Time Stamp: 27/12/2008 15:17