Friday, December 26, 2008

Broadband Incident Report : :SWANAGE MUX 101 : DEGRADED SERVICE : Reference 30972 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 30972   Issue : FINAL  
  Detected Date: 26/12/2008   Detected Time: 12:55  
  Start Date: 26/12/2008   Start Time: 12:52  
  Actual Clear Date: 26/12/2008   Actual Clear Time: 16:40  
     
  Incident Headline: :SWANAGE MUX 101 : DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a degradation of Broadband Service.  
  Progress Details: Service has been restored by completing a Card Change

This issue may have been due to
SELECT ONE OF THE OPTIONS BELOW
an Equipment Failure


BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01929
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 26/12/2008 16:51

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