Monday, February 23, 2009

Broadband Incident Report : CARLISLE AREA MULITPLE MUXES : LOSS OF SERVICE : Reference 4287 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 4287   Issue : FINAL  
  Detected Date: 23/02/2009   Detected Time: 11:20  
  Start Date: 23/02/2009   Start Time: 11:20  
  Actual Clear Date: 23/02/2009   Actual Clear Time: 19:05  
     
  Incident Headline: CARLISLE AREA MULITPLE MUXES : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a
Card Change


This issue may have been due to

an Equipment Failure

BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
0122901524015390176801900
01946015240153901768
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 23/02/2009 20:36

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