Broadband Incident Report : WITHERN MUX 301 : DEGRADED SERVICE : Reference 4226 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	4226		Issue :	FINAL
	Detected Date:	22/02/2009		Detected Time:	00:58
	Start Date:	22/02/2009		Start Time:	00:42
	Actual Clear Date:	22/02/2009		Actual Clear Time:	08:15
	Incident Headline:	WITHERN MUX 301 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a card reseat. ----------------------------------- BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01507

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Incident Manager - Automatic Mailer.
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System Time Stamp: 22/02/2009 11:21