Thursday, April 23, 2009

Broadband Incident Report : : CLERKENWELL MUX 2 : PARTIAL LOSS OF SERVICE : Reference 10683 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 10683   Issue : 1  
  Detected Date: 23/04/2009   Detected Time: 20:41  
  Start Date: 23/04/2009   Start Time: 20:40  
  Anticipated Clear Date: 23/04/2009   Anticipated Clear Time: 22:40  
     
  Incident Headline: : CLERKENWELL MUX 2 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.

For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above.

http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
 
  Progress Details: Engineers are making progress towards full restoration of Service.Further updates will be provided as soon as possible.  
  Dialling Codes Affected:
02031190203217020701402071680207250
02072510207253020733602074900207549
0207553020760802076890207490
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 23/04/2009 20:49

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