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BT Wholesale - Broadband Incident Report | ||||||||||||||||||||
Please read the following incident report as it could have an impact on some of your end users | ||||||||||||||||||||
BT Incident Reference: | 10683 | Issue : | 2 | |||||||||||||||||
Detected Date: | 23/04/2009 | Detected Time: | 20:41 | |||||||||||||||||
Start Date: | 23/04/2009 | Start Time: | 20:40 | |||||||||||||||||
Anticipated Clear Date: | 24/04/2009 | Anticipated Clear Time: | 00:35 | |||||||||||||||||
Incident Headline: | : CLERKENWELL MUX 2 : PARTIAL LOSS OF SERVICE | |||||||||||||||||||
Incident Details: | At the moment some of your Broadband End Users will be experiencing a loss of Broadband service. | |||||||||||||||||||
Progress Details: | Service has been restored as of 2135, we are now monitoring for a stability period of 3 hours. | |||||||||||||||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 23/04/2009 21:47
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