Saturday, February 6, 2010

Broadband Incident Report : 6 MUXES IN BOSTON AREA : LOSS OF SERVICE : Reference 3938 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 3938   Issue : FINAL  
  Detected Date: 06/02/2010   Detected Time: 09:27  
  Start Date: 06/02/2010   Start Time: 09:21  
  Actual Clear Date: 06/02/2010   Actual Clear Time: 10:30  
     
  Incident Headline: 6 MUXES IN BOSTON AREA : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a configuration change. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01205
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 06/02/2010 10:57

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