Wednesday, February 3, 2010

Broadband Incident Report : : WRITTLE MUX 101 & ROXWELL MUX 001 : LOSS OF SERVICE : Reference 3457 : Issue 8 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 3457   Issue : 8  
  Detected Date: 02/02/2010   Detected Time: 14:26  
  Start Date: 02/02/2010   Start Time: 14:24  
  Anticipated Clear Date: 03/02/2010   Anticipated Clear Time: 18:00  
     
  Incident Headline: : WRITTLE MUX 101 & ROXWELL MUX 001 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
Cable repair ongoing
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01245
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 03/02/2010 11:53

No comments: