Broadband SERIOUS Incident Report : : ERX11 MILTON KEYNES 2 : OVER RUNNING PEW : Reference 4670 : Issue 3 :

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	BT Wholesale - Broadband SERIOUS Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	4670		Issue :	3
	Detected Date:	12/02/2010		Detected Time:	03:30
	Start Date:	12/02/2010		Start Time:	03:00
	Anticipated Clear Date:	12/02/2010		Anticipated Clear Time:	10:31
	Incident Headline:	: ERX11 MILTON KEYNES 2 : OVER RUNNING PEW
	Incident Details:	On 12 FEB 10 03:00, BT experienced some difficulties with an Edge Router Switch at Milton Keynes. The fault was identified at [03:00] and was upgraded within BT to a SI. The difficulty was as a result of equipment failure
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: An Engineer is on site carrying out further diagnostics. Further updates will be provided as soon as possible.
	Dialling Codes Affected:

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System Time Stamp: 12/02/2010 06:51