Friday, April 23, 2010

Broadband Incident Report : AMBERGATE MUX 101 : LOSS OF SERVICE : Reference 11672 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 11672   Issue : FINAL  
  Detected Date: 23/04/2010   Detected Time: 20:45  
  Start Date: 23/04/2010   Start Time: 20:45  
  Actual Clear Date: 23/04/2010   Actual Clear Time: 22:20  
     
  Incident Headline: AMBERGATE MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a
Reboot Of Application
This issue may have been due to
an Equipment Failure
BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01773
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 23/04/2010 22:47

No comments: