Broadband Incident Report : : NOTTINGHAM NODE NOTBX 01 : LOSS OF SERVICE : Reference 11684 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	11684		Issue :	FINAL
	Detected Date:	24/04/2010		Detected Time:	03:30
	Start Date:	24/04/2010		Start Time:	02:32
	Actual Clear Date:	24/04/2010		Actual Clear Time:	07:28
	Incident Headline:	: NOTTINGHAM NODE NOTBX 01 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a card reseat. This issue may have been due to a hardware failure. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:

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System Time Stamp: 24/04/2010 08:18