Monday, April 5, 2010

Broadband Incident Report : : DARWEN MUX 101 : DEGRADED SERVICE : Reference 9904 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 9904   Issue : FINAL  
  Detected Date: 05/04/2010   Detected Time: 10:24  
  Start Date: 05/04/2010   Start Time: 10:12  
  Actual Clear Date: 05/04/2010   Actual Clear Time: 12:01  
     
  Incident Headline: : DARWEN MUX 101 : DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a

Card Reset
BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
0125401708
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 05/04/2010 13:02

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