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Incident Manager - Automatic Mailer.
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BT Wholesale - Broadband Incident Report | ||||||||
Please read the following incident report as it could have an impact on some of your end users | ||||||||
BT Incident Reference: | 9904 | Issue : | FINAL | |||||
Detected Date: | 05/04/2010 | Detected Time: | 10:24 | |||||
Start Date: | 05/04/2010 | Start Time: | 10:12 | |||||
Actual Clear Date: | 05/04/2010 | Actual Clear Time: | 12:01 | |||||
Incident Headline: | : DARWEN MUX 101 : DEGRADED SERVICE | |||||||
Incident Details: | Some of your Broadband End Users will have experiencied a loss of Broadband Service. | |||||||
Progress Details: | Service has been restored by completing a Card Reset BT regrets any inconvenience this may have caused. | |||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 05/04/2010 13:02
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